Android USB Connection Problems, Possible Fixes & Ways To Connect Android To PC
Trying to connect Android to PC but experiencing problems? Is your phone not showing up on PC? Want to know how to connect Android to PC so that there are no disruptions? Let's solve all these issues and more!
Even though most of us have access to broadband Internet and various cloud services, lots of people still prefer to physically connect their phone to the computer to transfer files.
This is, without doubt, the quickest and the safest method to transfer music or documents between our devices. Unfortunately, sometimes not everything is working OK and users experience different USB connection problems.
Some of you report that your phone is not showing up on PC (even though it's been connected) or that the computer is not recognizing the phone.
Based on lots of your questions I have managed to create the list of possible fixes of USB connection problems and I am happy to share it with you here.
My Computer Won't Recognize My Phone. Who Is This Tutorial For?
Please note that most of these fixes are for users of Android phones who have problems connecting their device to their PCs (running Windows).
If you use different operating systems than Android and Windows, please post your question in the comment box. I will do my best to find the solution for you.
Computer Not Recognizing Phone: No. 1 Reason & Fix
Before you move on with this tutorial, I need you to at first check if the number one reason and fix of the problem works for you.
Do you know what it is? You guessed it!
The top reason why your computer is not recognizing your phone is the faulty USB cable.
That's why the first thing I want you to do is take a different USB cable and try to connect your Android phone to your computer once again.
If it's the cable that is to blame, here is the cable your should buy yourself:
If it's not the cable, we can move on with this tutorial. :)
Know how to connect Android to PC and avoid these problems? Contribute!
For most of you at least one of the fixes present here will work. If it does, please share your thoughts in the comment box so you will help other visitors as well.
Top Problems Users Experience When They Connect Android To PC
Based on literally hundreds of questions I have received from you over a few years, I have created the list of top USB connection problems you experience and described possible fixes to each one.
The list of 4 most often problems with connecting Android to PC (with a USB cable)
When you connect Android to PC, the phone is not showing up on PC (you hear the sound of the device being connected but nothing else happens when you connect your phone to your computer). This looks like the computer is not recognizing USB/phone.
You can't access your phone from PC even though your computer recognizes your phone (you see your phone in the list of connected devices but you cannot transfer any files to it).
When connecting your Android phone to PC, either the phone or the computer freezes.
Your computer (or rather Windows) is not recognizing the phone/USB (nothing happens when you plug in your phone).
Seven Fixes To Android USB (Computer) Connection Problems
After dealing with a really big number of USB computer connection problems with either my own devices (I am a heavy Android user) or devices of my friends, I've come up with the following list.
In 99,9% of cases, one of the below solutions will work.
Please note that the list is OPEN and you can add a new fix to it any time. Just let me know!
The simplest solutions are at the beginning of the list.
I always suggest starting form them because they are also the most common ones and can save you a lot of time and peace of mind.
Enough talking. Let's begin!
#1: RESTART both devices if your phone is not showing up on your PC
This is the simplest fix and you won't believe how often it helps.
People often struggle and get nervous when their devices become unresponsive while all they need to do is reboot their phone or computer.
If you've been using your computer or Android phone for a long time, you should start from rebooting both of them.
That's why the first thing to do is to restart your computer and then restart your Android phone (click to read the full tutorial).
In the video below, you can see how to restart your Android phone (I know the video is a bit obsolete but I will soon shoot a new one):
#2: UPDADE if your phone won't connect to the computer
Sometimes there may be some bugs in the software and updating your Android version may indeed help.
I cannot count how many times all the weird problems magically disappeared once I ran an update of my phone.
Use the built-in feature that lets you kill apps and optimize your device. This feature is present by default in all newer phones running Android 7.0. All you need to do is go to Settings > Device maintenance and apply the fix.
#6: Windows still not recognizing USB? CLEAN UP your USB devices with USBDeview
Sometimes it's your PC that goes dumb because it "remembers" a lot of different USB devices and has drivers for each one of them.
This is most often true for older computers running older versions of Windows (like Windows Vista).
If many people use your computer and plug in different USB devices (e.g. pen drives, cameras etc.), the number of installed drivers may be in hundreds. That's why when you plug in your Android device the computer doesn't recognize it.
However, thanks to USBDeview (you can download it here), you can easily manage all your devices and uninstall the unnecessary ones. Here's what you need to do:
Download and open the program (you don't have to install it).
You will most likely see a number of Android devices (even if you have just one). Unplug your device and uninstall all Android devices, mass storage devices, tablet devices etc. from the list. Just right-click on them and then click Uninstall selected devices.
Now reboot your computer.
Plug in your device. If Windows doesn't recognize your device and doesn't automatically (Windows 7 or higher) install drivers, you may want to do it manually (the next solution below).
#7: My computer won't recognize my phone without PC SUITE installed
This is very often the case with older phones which won't connect to your PC unless you install (or reinstall) their PC suite.
The advice here is to manually download software for your device from the website of its manufacturer.
Any newer Android phone (with Android above 5.0) probably won't need any PC suite as your computer will recognize it as a regular USB drive.